A Cleveland Clinic & HIMSS Event. Find out more

Cleveland Clinic
May 13-15, 2019 | Cleveland, OH

Health IT Will Miss the Point if People Aren’t at the Center

May 14, 2019
8:20am - 8:30am
Grand Ballroom

Digital technologies have begun to deliver on their promise, but much work remains to determine the best way to use them to respond to individual patient preferences, values and needs. To provide empathy. In this session, HIMSS’ Chief America’s Officer Denise Hines describes the association’s vision for keeping patients at the center of healthcare’s growing digital footprint.




Chief Americas Officer



Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.


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