A Cleveland Clinic & HIMSS Event. Find out more

Cleveland, OH
Cleveland Clinic
May 13-15, 2019

Accelerating Customer Experience and Innovation

May 14, 2019
2:10pm - 2:25pm
Room 25

For more than 130 years, Boehringer Ingelheim has been committed to the development of innovative medicines that improve the lives of patients and their families.  As we continue with this mission, we also recognize the need to improve patients’ experiences as they navigate the healthcare ecosystem.

To do so, we are embarking on learning more about our customers by striving to uncover their stories, and define the moments that matter most to them. Allowing BI to focus on solving for patient needs and innovate solutions defined through the patients’ lens.

Speakers

Lisa Grimsley

Director, Customer Experience
Boehringer Ingelheim

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