A Cleveland Clinic & HIMSS Event. Find out more

Cleveland Clinic
May 13-15, 2019 | Cleveland, OH

A Patient Revolution for Careful and Kind Care

May 14, 2019
4:25pm - 4:55pm
Grand Ballroom

Victor Montori, MD is a professor of medicine at Mayo Clinic, a recognized expert on evidence-based medicine and shared decision-making, and developer of the concept of minimally disruptive medicine. He is also author of “Why We Revolt,” which describes the shortfalls of industrial healthcare: a lack of caring, overwhelmed patients, burn out clinicians, bloated budgets and poor outcomes. What might it take to turn away from industrial healthcare?

In this session. Dr. Montori lays out a roadmap, proposing a revolution of compassion and solidarity, of unhurried conversations, and of careful, kind patient care.


Clinician, Researcher and Author
Mayo Clinic



Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.