This session will allow facilitated time to share ideas and opinions on hot topics in patient experience in an interactive, informal and fun setting with other attendees. It resembles a game of musical chairs except everyone wins. Walk away challenging yourself to new ways of thinking, behaving and managing.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.