A Cleveland Clinic & HIMSS Event. Find out more

May 13-15, 2019 | Cleveland, OH

Networking Events

From patients to caregivers, it's our collective responsibility to improve the patient experience. Cleveland Clinic introduced the Patient Experience Summit 10 years ago as a way to come together, across all professions and perspectives--from patients to caregivers--to share best practices and challenge each other to identify new ways to provide better care. We invite you to explore every opportunity the Patient Experience Summit has to network, learn, collaborate and discuss ideas on how to deliver the best clinical, physical and emotional experience to patients and their families.



4:30 PM – 6:00 PM
Summit Opening Reception 
Open to all Registered Attendees

5:30 PM – 7:00 PM
International Reception  
Open to all International Registered Attendees

7:30 PM – 9:00 PM
Death Over Dinner*

7:30 AM – 8:00 AM
Networking Breakfast 

10:15 AM – 10:45 AM
Morning Networking Break

12:15 PM – 1:30 PM
Networking Luncheon

1:30 PM – 3:30 PM 
Cleveland Clinic Tour* 

3:15 PM – 3:40 PM
Afternoon Networking Break

5:00 PM – 6:00 PM
Networking Reception

6:15 PM – 10:00 PM
Social Event: Punch Bowl Social*

7:30 AM – 8:00 AM
Networking Breakfast 

10:30 AM – 11:00 AM
Morning Networking Break


10:30 AM – 12:30 PM 
Cleveland Clinic Tour*


12:50 PM – 1:30 PM
Networking Luncheon

*Separate Registration Required



Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.


Read Patient Stories >>