MAY 15-18, 2016

Cleveland Convention Center
Cleveland, Ohio


Call for Posters

2016 Poster Submission Information

The 2016 Patient Experience: Empathy + Innovations Summit is pleased to welcome poster abstract submissions for consideration. Poster abstracts should describe an established best practice, developing program or research project which enhances or explores patient or employee experience.


Poster abstracts should align with the themes and tracks of the Summit and are welcomed from a variety of professional disciplines. Poster abstracts with established outcomes will be given highest priority. Topics include:

  • Patient as Partners
  • Humanity
  • Innovation for Teams
  • Tactics, Tactics, Tactics
  • People Engagement: Getting them and Keeping them There
  • Care Transformation
  • Communication

Submit your poster abstract by completing the online submission form on this page.

All submissions will be reviewed by a blinded review panel. Submissions that focus on vendor solutions or consulting services will not be considered.

Submission deadline

Submissions must be received no later than January 31, 2016. Submitters will be notified of acceptance by February 20, 2016 via email from

If your poster abstract is accepted, please note the following:

  • Authors of accepted poster abstracts will have the opportunity to submit a poster for display at the 2016 Patient Experience: Empathy + Innovation Summit.
  • All authors will be included in the Summit program book distributed to all attendees.
  • Posters will be judged and the winner will receive an award and recognition.
  • Poster abstracts may be posted on the Cleveland Clinic Office of Patient Experience website and the AfPE website.
  • Authors will not receive discounts on the Summit registration fee.


All questions can be emailed to

Call for Posters Form

Key Findings:

Provide at least one but not more than three findings:

Will you be onsite at the Summit to present your poster?:


Very interesting. We learned how to share stories. This is how we realize we all share universal emotions, how we influence people and how we all strive to serve.

—2014 Summit Attendee

This is the core of healthcare that often gets lost in the politics or day to day pressures. Thank you.

—2014 Summit Attendee

This session was fantastic. Very forward thinking and reflective of current trends.

—2014 Summit Attendee

Excellent presentation. Thank you for bringing him to your conference.

—2014 Summit Attendee

This session really made me think about how to create an environment to exceed the patient’s experience.

—2014 Summit Attendee

Wow! The emotion of this mother’s experience was hugely impactful. Love the patient stories.

—2014 Summit Attendee

Strong content, well presented, practical and actionable information. I can take this home and do it!

—2014 Summit Attendee

This session defined why I came to this conference.  I’ll be back.

—2014 Summit Attendee

Wonderful minds coming together for the greater good of mankind!

—2014 Summit Attendee