MAY 15-18, 2016

Cleveland Convention Center, Cleveland, Ohio

2017 Summit Registration is Now Open



MAY 22-24, 2017
Cleveland Convention Center  |  Cleveland, Ohio


Full Conference
Full Conference Early Bird - good through December 31, 2016
Daily Fee - Monday or Tuesday
Daily Fee - Wednesday
Companies/Organizations sending 4 or more employees
$850 per person
Companies/Organizations sending 12 or more employees
$725 per person
Full Conference - Premium Association for Patient Experience Member - Early Bird
Full Conference - Premium Association for Patient Experience Member
Daily Fee - Monday or Tuesday - Premium Association for Patient Experience Member
Daily Fee - Wednesday - Premium Association for Patient Experience Member
Full Time Student - Full Conference

         REGISTER HERE        


Fees include all meals and conference materials.


Online Registration for the 2017 Patient Experience Summit will close at 11:30pm EST on Thursday, May 18, 2017. After this time, you may register on-site.


A $100 cancellation fee applies to all cancelled paid registrations (except students and CCF/CCHS registrants). Cancellation requests must be received by April 28, 2017. No refunds will be processed after that time. The Event Organizer reserves the right to issue refunds for unavoidable circumstances solely at its discretion. Attendees may transfer their registration to another attendee for no fee.


Please contact for cancellation refund processing assistance.


*CCF and CCHS attendee meals not included in registration. Meals may be purchased during the registration process. 

Extremely well organized for optimization of time and value

—2015 Summit Attendee

Thank you for a great experience; this was my first time attending and I'll definitely be coming every year

—2015 Summit Attendee

This conference has inspired me to bring back this passion for patient experience to my facility to create a comforting trustworthy environment for the patient – thank you so much!

—2015 Summit Attendee

This has been an amazing learning opportunity; I have been inspired a number of times by the courage, passion and incredible work of your speakers

—2015 Summit Attendee

It gives me hope that I am on the right path, my program can make in-roads, and healthcare can be about healing

—2015 Summit Attendee

A room full of people like me – feels like a dream!

—2015 Summit Attendee

The interactive breakout session on Engagement Strategies was the most informative action-oriented session I attended

—2015 Summit Attendee

The summit felt “cool” and meaningful at the same time.

—2015 Summit Attendee

Would love to bring all Administrative Team members of our hospital including medical/clinic/emergency room. We can all learn from this summit.

—2015 Summit Attendee