REGISTER

 

MAY 22-24, 2017

Cleveland Convention Center, Cleveland, Ohio

Attendees

Attendees

Nearly 2,000 people attended the 2016 Patient Experience: Empathy + Innovation Summit, and we anticipate another well attended conference in 2017. Attendees came from 45 states and 37 countries, representing hundreds of hospitals, healthcare systems and businesses from around the world.

The target audience for the Patient Experience: Empathy + Innovation Summit includes the following roles:

  • Patient Experience Stakeholders and Advocates
  • Patient Experience Leaders
  • Chief Executive Officers
  • Chief Experience Officers
  • Chief Nursing Officers, Directors and Managers
  • Physicians
  • Nurses
  • Healthcare Executives
  • Marketing Directors and Managers
  • Caregivers
  • Provider Institutions
  • Professional Societies
  • Quality Customer Service Professionals
  • Architects
  • Philanthropists
  • Third Party Payors

Our goal for 2017 is to once again provide both strategic insight as well as tactical advice on how organizations can frame patient experience to drive improvement and differentiation in their organizations.

 

Affiliations

Over 600 institutions, companies and providers were represented at the 2016 Summit, including:

  • April
  • 360 Connext
  • AAMC
  • Abbvie
  • Abington Hospital-Jefferson Health
  • ABM Healthcare Support Services
  • Accenture
  • Aceso
  • American Hospital Association
  • Baylor Scott and White Health
  • BBH Design
  • Beebe Healthcare
  • Brigham and Women's Hospital
  • Bristol-Myers Squibb
  • Bruyere Continuing Care
  • Cancer Treatment Centers of America
  • Cape Cod Healthcare
  • Cardinal Health
  • CoherentRx
  • Community Health Network
  • Dignity Health
  • Discovery Health (Pty) Ltd
  • DMC Huron valley-Sinai Hospital
  • DreyerAdvocate Medical Clinic
  • Duke University Cancer Center
  • Eckenhoff Saunders Architects
  • Edgepark Medical Supplies
  • Emmi
  • Emory Healthcare & Robinson College of Business
  • Empathetics
  • Experience Innovation Network
  • Fauquier Health
  • FDB
  • First Hospital of Qinhuangdao
  • Flagler Hospital
  • Florida Hospital
  • Geisel School of Medicine at Dartmouth
  • Geisinger Health System
  • Hartford Health Care Medical Group
  • Hasbro Children's Hospital
  • hc1.com
  • Hyatt Hotels Corporation
  • IKORCC
  • ImageFIRST Healthcare Laundry Specialists
  • J&J
  • Johns Hopkins University
  • Joint Commission International
  • King's Daughters Medical Center
  • klick health
  • LaBella Associates
  • Language of Caring
  • Lawrence General Hospital
  • Lenox Hill Hospital
  • LinkedIn
  • Little Company of Mary Hospital and Health Care Centers
  • LogixHealth
  • Medellin Health City
  • Medical University of Vienna
  • Medline
  • MedStar Health
  • Medtronic
  • MedVet
  • Memorial sloan Kettering Cancer Centre
  • New York Presbyterian Hospital
  • NewGround
  • NHS Elect
  • NYU Langone Medical Center
  • Ochsner Health System
  • Optum
  • OSS Health
  • Parkland Medical Center
  • Partners HealthCare
  • Patient Centricity Consulting
  • Patient Safety Movement Foundation
  • PatientsLikeMe
  • Paxeramed Corp
  • Peking University Shenzhen Hospital
  • PerformXhealth, Inc
  • Robert Wood Johnson University Hospital
  • Rocky Mountain Gastroenterology
  • Rova College of Healthcare Executives
  • Royal Alexandra Hospital Foundation
  • Samaritan Summit Village
  • Sanford Health
  • Sanjay Bharti, MD PLLC
  • Santalucia Group, LLC
  • Sarasota Memorial Health Care System
  • Schwartz Center for Compassionate Healthcare
  • Scripps Clinic
  • Spyglass Consulting Group
  • TecSalud
  • TeleVox
  • The Advisory Board Company
  • The Alliance
  • The Arnold P. Gold Foundation
  • The Beryl Institute
  • The Centers for Families and Children
  • The Children's Hospital of Philadelphia
  • Tufts University School of Dental Medicine
  • TVR Communications
  • United Family Healthcare System
  • UnitedHealthcare
  • Unity Health System
  • Velano Vascular, Inc.
  • Viable Synergy, LLC
  • Virginia Hospital Center
  • Virginia Mason
  • Walsh University Byers School of Nursing
  • West
  • WESTMED Medical Group
  • WHR Architects.com
  • York Hospital
  • YOU CARE
  • Zen Hospice Project

Extremely well organized for optimization of time and value

—2015 Summit Attendee

Thank you for a great experience; this was my first time attending and I'll definitely be coming every year

—2015 Summit Attendee

This conference has inspired me to bring back this passion for patient experience to my facility to create a comforting trustworthy environment for the patient – thank you so much!

—2015 Summit Attendee

This has been an amazing learning opportunity; I have been inspired a number of times by the courage, passion and incredible work of your speakers

—2015 Summit Attendee

It gives me hope that I am on the right path, my program can make in-roads, and healthcare can be about healing

—2015 Summit Attendee

A room full of people like me – feels like a dream!

—2015 Summit Attendee

The interactive breakout session on Engagement Strategies was the most informative action-oriented session I attended

—2015 Summit Attendee

The summit felt “cool” and meaningful at the same time.

—2015 Summit Attendee

Would love to bring all Administrative Team members of our hospital including medical/clinic/emergency room. We can all learn from this summit.

—2015 Summit Attendee