REGISTER

 

MAY 15-18, 2016

Cleveland Convention Center, Cleveland, Ohio

Attendees

Attendees

More than 2,100 people attended the 2015 Patient Experience: Empathy + Innovation Summit, and we anticipate another well attended conference in 2016. Attendees came from 45 states and 37 countries, representing hundreds of hospitals, healthcare systems and businesses from around the world.

The target audience for the Patient Experience: Empathy + Innovation Summit includes the following roles:

  • Patient Experience Stakeholders and Advocates
  • Patient Experience Leaders
  • Chief Executive Officers
  • Chief Experience Officers
  • Chief Nursing Officers, Directors and Managers
  • Physicians
  • Nurses
  • Healthcare Executives
  • Marketing Directors and Managers
  • Caregivers
  • Provider Institutions
  • Professional Societies
  • Quality Customer Service Professionals
  • Architects
  • Philanthropists
  • Third Party Payors

Our goal for 2016 is to once again provide both strategic insight as well as tactical advice on how organizations can frame patient experience to drive improvement and differentiation in their organizations.


Affiliations

over 700 institutions, companies and providers were represented at the 2015 Summit, including:

  • Abu Dhabi Health Services Company
  • Accenture
  • Acibadem Healthcare Group
  • Acoustics By Design
  • AdvantageCare Physicians
  • Advocate Health Care
  • Akron Children's Hospital
  • Al Moosa General Hospital
  • American Medical Group Association
  • Aramark
  • Arnot Health
  • Association of Academic Health Centers
  • Avatar Solutions
  • Baptist Health South Florida
  • Baylor Scott & White Health
  • Bridgeport Hospital
  • Bridgton & Rumford Hospitals
  • Brigham and Women's Hospital
  • Cancer Care Ontario
  • Cancer Treatment Centers of America
  • Case Western Reserve University
  • Cedars-Sinai Health System
  • CHAMPS Patient Experience / Santalucia Group
  • ChartHouse Learning
  • Children's National Health System
  • Cincinnati Childrens Hospital Medical Center
  • Cleveland Metropolitan School District
  • Cogent Healthcare
  • Community Health Network
  • Concord Medical
  • Cornerstone Healthcare
  • Creative Vascular, Inc.
  • Dartmouth-Hitchcock
  • Doctors Hospital at Renaissance
  • Edgepark Medical Supplies
  • Elliot Health System
  • Ellis Medicine
  • Emmi Solutions
  • Federal Ministry of Health, Nigeria
  • Franciscan Health System
  • Gaylord Hospital
  • GE Healthcare
  • Georgetown University
  • Google
  • Healthcare Success Strategies
  • Hennepin County Medical Center
  • Houston Methodist
  • Intermountain Healthcare
  • Janssen
  • Janssen Biotech
  • Johns Hopkins Hospital
  • Johnson & Johnson
  • King Fahad Medical City
  • Lahey Hospital & Medical Center
  • Long Island Jewish Medical Center
  • Maine Medical Center
  • Massachusetts General Hospital
  • Mayo Clinic
  • McGregor
  • MedStar Georgetown University Hospital
  • MedVet Medical & Cancer Centers for Pets
  • Memorial Hospital Beacon Health System
  • Missouri Baptist Medical Center
  • New York-Presbyterian Hospital
  • NYU Langone Medical Center
  • Orthopaedic Hospital of Wisconsin
  • Peking University Shenzhen Hospital
  • Perspectus Architecture
  • Pictou County Health Authority
  • Press Ganey
  • ProMedica Memorial Hospital
  • Renown Health
  • Rockford Health System
  • Rush University Medical Center
  • Salem Hospital
  • Samaritan Hospital
  • Samsung Medical Center
  • Santa Barbara Cottage Hospital
  • Scottsdale Healthcare
  • Seattle Children's
  • Sidra Medical & Research Center
  • Skidmore Owwings & Merrill LLP
  • Spectrum Health
  • St. Francis Hospital & Health Services
  • St. Joseph's Hospital & Medical Center
  • St. Jude Medical Center
  • St. Luke's Medical Center
  • St. Vincent Medical Group
  • Stanford Hospital & Clinics
  • Stericycle Communication Solutions
  • Stony Brook University Hospital
  • SUNY Upstate Medical University
  • Swedish Health Services
  • Tampa General Hospital
  • The Children's Hospital of Philadelphia
  • The Commonwealth Fund
  • The MetroHealth System
  • The Miriam Hospital
  • The Ohio State University Wexner Medical Center
  • Thibodaux Regional Medical Center
  • Thomas Jefferson University Hospital
  • Toronto East General Hospital
  • TriHealth, Inc.
  • TruthPoint
  • TVR Communications
  • UC Health - University Hospital
  • UHC
  • UK HealthCare
  • United Family Healthcare
  • University Hospitals Case Medical Center
  • University of CO Health
  • University of Iowa Hospitals and Clinics
  • University of Kentucky HealthCare
  • University of Notre Dame
  • UPMC Presbyterian Shadyside
  • Ursuline College
  • US Army Medical Command, Office of the Surgeon General
  • Utica Park Clinic
  • WebMD
  • Westlake Reed Leskosky
  • Willamette Dental Group
  • Winchester Hospital
  • Yale-New Haven Hospital

 

Extremely well organized for optimization of time and value

—2015 Summit Attendee

Thank you for a great experience; this was my first time attending and I'll definitely be coming every year

—2015 Summit Attendee

This conference has inspired me to bring back this passion for patient experience to my facility to create a comforting trustworthy environment for the patient – thank you so much!

—2015 Summit Attendee

This has been an amazing learning opportunity; I have been inspired a number of times by the courage, passion and incredible work of your speakers

—2015 Summit Attendee

It gives me hope that I am on the right path, my program can make in-roads, and healthcare can be about healing

—2015 Summit Attendee

A room full of people like me – feels like a dream!

—2015 Summit Attendee

The interactive breakout session on Engagement Strategies was the most informative action-oriented session I attended

—2015 Summit Attendee

The summit felt “cool” and meaningful at the same time.

—2015 Summit Attendee

Would love to bring all Administrative Team members of our hospital including medical/clinic/emergency room. We can all learn from this summit.

—2015 Summit Attendee